For Frontline Agencies and Workers

The following workshops typically range from 1 to 3 days in length, depending on your organization or community’s needs. Showcasing a combination of interactive lecture-style delivery, anecdotal and case examples, demos, and opportunity for large group and pairs/triad practice, these workshops offer an engaging, hands-on approach to learning that recognize workers’ existing skills and experiences.

Emotional First Aid Skills for Trauma and Crisis Support

This interactive workshop will cover the basics of understanding the impact of trauma on the body, brain and behaviour. From this framework, the workshop will present some core principles and skills for helping people to rest, recover and regulate following overwhelming experiences. Being able to recognize the signs of hyper- an hypo-arousal offers important choice points for how to support clients and survivors to re-establish a sense of safety, choice, voice and empowerment, and to help activated nervous systems to unwind and settle. The workshop will also cover:

  • The neuroscience of trauma, attachment and addictions
  • The role of complex early developmental disruptions and injuries on the brain, body, behaviour and capacity for relationships
  • Self-protective responses and the importance of supporting the body to work through residual survival energy as a lens through which to normalize post-traumatic stress responses
  • The pitfalls of catharsis, venting and retelling of trauma stories after an event, and ways of supporting the body to discharge and deactivate naturally in an incremental way following overwhelming experiences
  • Self-regulation skills, including grounding, resourcing, self-soothing, self-compassion, body awareness, titration, present time orientation strategies, and containment strategies

Trauma Lifeline Training for Crisis and Distress Line Workers

Developed specifically for those providing support by telephone, this workshop offers foundational trauma-informed theory and skills for crisis, distress and support line workers to foster emotional regulation in callers who are affected by trauma, chronic stress, or who struggle with overwhelming emotions. The training will focus on:

  • Adopting a trauma lens through which to understand the symptoms and struggles of callers who reach out in crisis or distress
  • Integrating a holistic, strengths-based and non-pathologizing understanding of callers that is grounded in an understanding of attachment and neuroscience
  • Recognizing the importance of crisis line worker self-awareness and self-regulation to support caller regulation and to mitigate against the effects of vicarious trauma and compassion fatigue
  • Learning to “listen” to the body or trauma story as the undercurrent beneath callers’ words
  • Exploring concrete tools and strategies to support safety and stabilization in one time callers and loyal callers

Trauma-Informed Self-Regulation Skills for Addictions Work

This workshop integrates a trauma and attachment lens to the trans-theoretical stages of change model, by exploring the importance of working on self-regulation as part of an overall harm reduction approach, to reduce the risks and relapses that can occur when using abstinence or 12-step models alone. With the recognition that traditional talk-based, solution-focused, and cognitive-behavioural approaches are not the right fit for certain addictions clients experiencing emotional dysregulation and attachment difficulties as a result of trauma, this workshop aims to introduce addictions workers to:

  • The neuroscience of trauma, attachment and addictions
  • The role of complex early developmental disruptions and injuries on the brain, body, behaviour and capacity for relationships
  • The pitfalls of focusing on abstinence or a reduction of addictive behaviours without working on inner regulation and resiliency
  • Self-protective responses that occur somatically or interpersonally
  • The window of tolerance model and other helpful frameworks in understanding the role of addictions as management strategies for overwhelming emotions, pain, loss or neglect
  • Learning to shift from the “verbal story” to the “body story”
  • Fostering choice, voice and empowerment
  • The role of healthy attachment relationships in childhood to foster self-regulation and resiliency
  • Therapeutic presence: The importance of worker / counsellor attunement and self-regulation to provide a source of co-regulation to clients, in order to foster a secure base and safe haven in which to heal
  • Understanding shame in the addictions cycle
  • The role of stage 1 trauma treatment (safety and stabilization) in addictions work
  • Self-regulation strategies: grounding, containment, resourcing, self-compassion, present-time orientation, tracking body responses, titration and mindfulness skills
  • Examples of comprehensive trauma and addictions treatment facilities where both are treated together, and options to refer clients for further trauma therapy

© 2014-2017 The Refuge. |  Privacy